Comcast pushes AI to the edge to power the nation’s smartest broadband network

• Comcast Kicks Off Industry’s Largest Rollout of AI-Based Amplifiers – Enhancing Reliability, Speed, Latency and Security
• Introduces the Ability to Implement Agentic AI and Further Automate Network Functions

Philadelphia, Pennsylvania – Comcast is embedding artificial intelligence (AI) deeper into its broadband infrastructure than ever before to build the smartest network in America that delivers unmatched reliability, multi-gigabit speeds, ultra-low latency and enhanced security for customers.

At the heart of this transformation is the largest deployment of AI-powered network amplifiers in the industry, now rolling out across all of Comcast’s markets and scaling rapidly.

These intelligent devices bring real-time decision-making capabilities to the edge of the network – just feet from homes and businesses – enabling smarter connectivity for millions of Xfinity and Comcast Business customers. They are capable of self-monitoring, self-healing, and self-maintenance, transforming the edge of the network into a hub of actionable intelligence that is being used today to deliver a better broadband experience.

"We’ve pushed AI closer to our customers than any other provider to build the most intelligent broadband network in the country. This marks a pivotal shift from centralized AI systems to distributed intelligence at the edge, enabling our network to make real-time decisions that optimize each customer’s experience – whether they’re streaming, gaming, or working from home," said Elad Nafshi, chief network officer of connectivity and platforms at Comcast.

Comcast’s AI Edge

Today Comcast’s AI-systems are delivering measurable benefits that enable the company to deliver a great connectivity experience for its customers. When unexpected spikes in data traffic occur, Comcast’s Octave platform uses AI to automatically boost capacity to areas where it is needed most. Every 60 minutes, AI analyzes 10,000 data points on 30 million network devices to enhance in-home WiFi performance. During extreme weather events AI tools help to accelerate recovery efforts by detecting mass network outages faster and identifying areas where technicians can safely do the work to restore services. These are just a few of the ways AI is already at work within Comcast’s network.