TelecomTV TelecomTV
  • News
  • Videos
  • Channels
  • Events
  • Network Partners
  • Industry Insights
  • Directory
  • Newsletters
  • Open RAN
  • Digital Platforms and Services
  • 5G
  • Access Evolution
  • Private Networks
  • Cloud Native
  • Edge
  • Open Networking
  • Sustainability
  • AI, Analytics and Automation
  • 6G Research and Innovation
  • Security
  • More Topics
  • Network Partners
  • Industry Insights
  • Directory
  • Newsletters
  • |
  • About
  • Contact
  • |
  • Connect with us
  • 5G
  • 6G Research and Innovation
  • Access Evolution
  • AI, Analytics and Automation
  • Cloud Native
  • Digital Platforms and Services
  • Edge
  • Open Networking
  • Open RAN
  • Private Networks
  • Security
  • Sustainability
  • Connect with TelecomTV
  • About
  • Privacy
  • Help
  • Contact
  • Sign In Register Subscribe
    • Subscribe
    • Sign In
    • Register
  • Search

Security

Security

Verizon protects over 80 million customers from more than 20 billion unwanted calls

Via Verizon

Feb 22, 2022

NEW YORK - No one wants to be bothered with annoying robocalls which is why Verizon continues to lead the industry forward with technologies to protect our customers. To date, with the use of STIR/SHAKEN, Call Filter and additional tools, Verizon has flagged as potential spam or blocked 20 billion unwanted calls for 80 million customers, and counting. And, with new Call Filter app features, customers have extra protection against unwanted calls.

New Call Filter features

Thanks to Call Filter, Verizon wireless customers on most eligible devices can block or avoid many of these pesky robocalls at no cost. Now, the Call Filter app has a new look and provides even more options to filter unwanted calls. All postpaid customers now have the option to send calls identified as potential spam to voicemail – or to stop it before it even reaches the device. And now, they can manage and update their Share Name ID directly in the Call Filter app, which allows their name to show to other Verizon customers with Caller ID. People are more likely to answer if they know who is calling, right?

Chances are you already have Call Filter. Take a look at the My Verizon app or the Call Filter app on your phone. 

Enhancing the call authentication experience for Verizon Fios customers

Verizon implemented STIR/SHAKEN, the technology that helps ensure customers’ calls are coming from whom they say they are and reduces fraudulently spoofed calls, ahead of the rest of industry, and now we’ve taken the extra step of enhancing our Caller ID feature for our Fios Digital Voice customers. Customers will see a “[V],” for “verified,” when the caller’s telephone provider has confirmed that the call is coming from an authentic telephone number that has not been spoofed. This “[V]” symbol will appear on the phone screen, TV screen, call log or voicemail when you’ve received a verified call. With this technology, our customers can have confidence that the Caller ID information they receive for a verified call is accurate. Fios customers can find additional information about this enhancement in our support section.

Identifying & tracing robocalls

Verizon continues to be the industry leader leveraging analytics to identify sources of robocalls and taking action to shut down the bad guys. We have created lines across our network — called “Honeypots”— to identify and observe illegal robocall campaigns, and we work with Industry Traceback Group and other carriers to trace them back to the source and notify law enforcement. Not only are we the only service provider to provide honeypot data to the ITG, but we have recently enabled the automatic delivery of fraudulent voice campaign data from our voice "Honeypots" to the ITG, with controls for Verizon oversight and security. Verizon is also the first service provider to automate its participation in ITG’s tracebacks, in most cases responding to ITG in less than a minute. We stand ready to process as many tracebacks as needed to address the robocall problem.

“Our work is far from done. With innovative technology, we’ll continue to fight the fight against these bad actors to help the cause for our customers,” said Manon Brouillette, CEO, Verizon Consumer Group.

Learn more & protect yourself against robocalls

In addition to the free spam protection features of Verizon’s Call Filter app, which is preloaded on most Verizon Android devices and available on the Apple App Store, postpaid customers can upgrade to Call Filter Plus for $2.99 per month. Call Filter Plus offers customers additional screening features, such as Caller Name ID, Spam LookUp, Personal Block List and Spam Risk Meter.

Verizon customers can learn more about our ongoing work to help prevent these pesky calls and tools to help block or avoid robocalls here. 

Related Topics
  • Security,
  • Telco & CSP,
  • Tracker,
  • Verizon

More Like This

Digital Platforms & Services

‘We need to nurture startups’: BT’s Neil McRae

May 25, 2022

Security

What’s up with… Samsung, ransomware threats, Orange

May 24, 2022

Security

Ransomware threat rises: Verizon 2022 Data Breach Investigations Report

May 24, 2022

Security

FCC Acts to Stop International Robocall Scams

May 23, 2022

5G

Canada bans Huawei and ZTE from 4G and 5G networks

May 20, 2022

This content extract was originally sourced from an external website (Verizon) and is the copyright of the external website owner. TelecomTV is not responsible for the content of external websites. Legal Notices

Email Newsletters

Stay up to date with the latest industry developments: sign up to receive TelecomTV's top news and videos plus exclusive subscriber-only content direct to your inbox – including our daily news briefing and weekly wrap.

Subscribe

Top Picks

Highlights of our content from across TelecomTV today

9:15

DSP Leaders World Forum 2022 Interview: Mattias Fridström, Arelion

11:34

Neos Networks, "the best kept secret in telecoms"?

46:31

Is hybrid cloud still the optimum strategy for telcos?

2:05

Deutsche Telekom: supporting the grid’s evolution

TelecomTV
Company
  • About Us
  • Media Kit
  • Contact Us
Our Brands
  • DSP Leaders World Forum
  • Great Telco Debate
  • TelecomTV Events
Get In Touch
[email protected]
+44 (0) 207 448 1070
Connect With Us
  • Privacy
  • Cookies
  • Terms of Use
  • Legal Notices
  • Help

TelecomTV is produced by the team at Decisive Media.

© Decisive Media Limited 2022. All rights reserved. All brands and products are the trademarks of their respective holder(s).