O2 announces zero rating for support websites during COVID-19

March 26, 2020: O2 has today announced a zero rating on more than 20 additional support and advice websites to help its customers access the support they need, worry free, during the ongoing COVID-19 crisis.

• More than 20 websites zero-rated on O2 in addition to NHS websites
• From today, O2 customers won’t use any of their network data when they browse a range of financial, health and emotional support and advice sites on their O2-enabled devices
• Additional zero-rated sites include Citizens Advice, Money Advice Service and Mind

Customers who are on O2 won’t use any of their allocated monthly data allowance when browsing a whole host of support, advice and charity sites on their mobile.

As well as the NHS, which O2 announced it was zero-rating last week, O2 customers can also browse 22 additional support and advice networks, including Citizens Advice and Mind.

Mark Evans, CEO at O2, said:

“Our customers are the most important thing to us, and we want to ensure that they have the support they need throughout this difficult time. That’s why, further to our announcement last week zero-rating NHS websites, we’re ensuring that additional websites providing financial, health and emotional advice and support can also be accessed by our customers without using any data allowance for the duration of the COVID-19 crisis.”

The full list of zero-rated sites include:

Citizens Advice:

https://www.citizensadvice.org.uk/

Financial Advice:

https://www.moneyadviceservice.org.uk/en

https://www.stepchange.org/

Mental Health / Emotional Support:

https://www.samaritans.org/

https://www.mind.org.uk/

https://www.rethink.org/

https://www.anxiety.org/

https://youngminds.org.uk/

https://www.mindout.org.uk/

Support for Older People:

https://www.ageuk.org.uk/

https://www.thesilverline.org.uk/

Support for Young People:

https://www.themix.org.uk/

https://www.childline.co.uk/

Health Support:

https://www.alzheimers.org.uk/

https://www.macmillan.org.uk/

https://www.asthma.org.uk/

https://www.bhf.org.uk/

https://www.diabetes.org.uk/

Disability Support:

https://www.scope.org.uk/

https://www.rnib.org.uk/

https://www.actiononhearingloss.org.uk/

Bereavement Support:

https://www.cruse.org.uk/

For more information visit https://www.o2.co.uk/