Fabrizio Campanale, Vice President Network Operations, TV & In-Home Engineering, Sunrise
Fabrizio Campanale, vice president of network operations for TV and in-home engineering at Sunrise, discusses the main blockers stopping AI’s passage from pilot into production, how telcos should measure AI success across efficacy and efficiency, and the role of automation in the in-home and Wi-Fi environment. He also explores the shift from detect-and-diagnose to self-optimising and proactive service, and where agentic AI fits into the future of network management.
Recorded October 2026
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