Three scraps excessive roaming charges in more global destinations than any other network
Via Three News
May 12, 2017
Singapore and Brazil to join long haul destinations where Three customers can use their phone abroad without fear of being hit by bill shock
Three has today announced that its customers will be able to use their phones abroad at no extra cost in a further two worldwide destinations – Singapore and Brazil - from June 15, bringing its total destinations to 60.
As the network continues its assault on unfair roaming charges, specifically in destinations outside the EU, these new destinations keep Three positioned as the global leader in mobile roaming.
Other networks are playing catch-up as EU regulations force them into freeing travellers from unfair roaming charges in Europe from June 15. Roaming charges are a rip off and Three continues to tackle the issue head on by opening up further global destinations to phone users at no extra cost and now covers 82% of total trips abroad worldwide – more than any other network anywhere and including places where Brits actually love to travel to.
Dave Dyson, Chief Executive at Three, said: “We are committed to unlocking unfair roaming charges for British travellers, not just in the EU but across the world. Our announcement today is testament to this, as we extend our popular “Feel At Home” service with two additional worldwide destinations, taking our total to 60 with 17 of those being outside of Europe.”
Three was the first network to scrap roaming charges back in 2013, allowing customers to use their allowances at no extra cost. Over time it’s continued to add more destinations to the list, not just across Europe but also popular rest-of-world places, including the USA, Australia, New Zealand and Indonesia.
Dave Dyson continues: “We are doing this proactively for the benefit of our customers and not because regulators are forcing us to do it. That’s what sets us apart and this approach means we will always be ahead of our competitors when it comes to fair overseas roaming. I am proud that our customers can now use their phones as if they were in the UK in more than 80% of the destinations they travel to. Our ambition is greater and we are moving quickly towards a goal of 100% of overseas travel, so our customers can stay connected and enjoy the freedom of using their phones whilst they’re abroad.”
The addition of Brazil and Singapore are in response to emerging and growing travel trends. Currently 450,0001 Brits visit Singapore each year and, since the Olympics, more travellers are making the trip to Brazil, with nearly 200,0002 visits in the last year alone.
Three has also significantly overhauled its latest international calling offering for Pay As You Go customers by making it just 3p a minute to call directly to both landline and mobile numbers in India, Pakistan, Bangladesh and China. By June, a further 16 countries will be added to this list.
In a further move to simplify things for customers, this new PAYG international calling service is available without the complexity of having to remember the country pre-fix dialling codes. So you can now simply phone the number abroad without any prefix whatsoever.
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