Tecon Suape invests in Cisco Technology in Brazil

São Paulo, Brazil, August 7, 2015 - Tecon Suape, the container terminal at the Port of Suape, in Pernambuco, Northeast of Brazil, invested in Cisco technology for optimized operations. The terminal has deployed Cisco® Business Edition 6000 (BE6000), a package of advanced communications and collaboration solutions, and Cisco Prime architecture for delivery of fully integrated lifecycle operations across cable and wireless networks. Tecon Suape also renewed their core and edge switches with Cisco technology, for increased network availability, reduced costs and streamlined processes.

Tecon Suape is one of the main terminals located at the Port of Suape, one of the busiest in the Northeast region of Brazil. With an area of ​​380 thousand square meters, the terminal holds container and general cargo operations, and offers a comprehensive monitoring system tool providing essential customs services for both importers and exporters. They’re part of the Philippine group ICTSI - International Container Terminal Service Inc., present in over 20 countries.

Cisco’s project included the replacement of the old analog PBX system, and network segmentation. In addition to the Cisco BE6000 platform integrated with IP Communicator and Jabber® (Cisco collaboration applications), Tecon also installed Cisco Unified IP Phone system, since the infrastructure is enabled to run on Cisco Unified Computing System™ server (UCS).

For the network infrastructure, they implemented Cisco Catalyst switches combined with the Cisco Prime management tool. The integrated packaged, combining the Prime LAN Management Solutions (LMS) and the Cisco Prime Network Control System (NCS) technologies, allowed increased traffic capacity reaching 10GB, ease Wi-Fi management, and simplified monitoring. In addition to the benefits brought by the update of their communication system only, the project also improved operational efficiency and the activities flow at the Port Terminal.

Given Tecon Suape’s large area, not all sectors were met with the analog telephone cabling system. In addition, the increased terminal handling activity and constant loading and unloading of containers, operated through Wi-Fi connection, generated a larger demand for an expanded network capacity.

"Upgrading our network and IP communications with Cisco technology enabled us to reduce the delay, improving communication between sectors and reducing unnecessary costs and displacement," says Diogo Santos, Senior Infrastructure Supervisor at Tecon Suape.

"The Brazilian ports infrastructure update is on the agenda, and technology is one of your greatest allies," says Ana Claudia Plihal, Commercial Director at Cisco Brazil. "Advanced collaboration solutions such as Cisco Business Edition 6000 combined with Cisco network architecture excellence allow customers to produce more with less, thus increasing productivity. We are delighted to help contribute to the Tecon Suape modernization, and the development of the Port of Suape as a whole," says the executive.

This project’s service implementation and support were managed by QE2 Technology, a registered Cisco partner. The integrating partner recommended Cisco technology during the port terminal auction, when their project won by gathering all the specifications requested by Tecon Suape combined with the best cost-benefit ratio in the market.