FCC announces further details for new NORS roll-out

Via FCC Headlines

Aug 30, 2016

Full Title

FCC Announces Further Details for Roll-Out Schedule for New Network Outage Reporting System


This Public Notice provides additional details on how companies will be transitioned over to the Commission's updated Network Outage Reporting System

Document Type: Public Notice

Bureau(s): Public Safety and Homeland Security

On July 22, 2016, the Federal Communications Commission’s (FCC or Commission) Public Safety and Homeland Security Bureau (Bureau) announced the roll-out schedule for the new version of the Network Outage Reporting System (NORS) platform. On July 28, 2016 provided additional details on this schedule. We also stated in the July 28, 2016 Public Notice that user profile information was moved to the new platform on August 1, 2016, and that August 31, 2016 would be the planned cutover date for filing NORS outage reports using the new platform. We have since concluded, based on discussions with communications providers that NORS users should migrate to the new platform during a cutover window in two steps.

In the first step beginning August 31, 2016, CenturyLink, Verizon, and T-Mobile will be moved to the new production system. When a company is moved to the new production system, the company’s NORS users will be required to file all outage reports using the new platform and will not be permitted to use the current platform. Before a company is moved to the new platform, NORS users from that company should continue to make all required filings under Part 4 in the current version of the NORS system. In the second step, the remaining companies will be migrated. The second step will be completed as soon as possible, but no later than September 30, 2016. The current NORS platform will not be available for filing of formal NORS reports after the completion of the second step.

The new NORS production system will be accessible directly at https://fcc.appiancloud.com/suite/. If a user needs a new User ID, they can obtain one at https://www.fcc.gov/eform/submit/Network-Outage-Reporting-System-Registration.

The new NORS test system is currently available, and will remain open for testing purposes until all companies have transferred to the new NORS production environment.


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