TelecomTV TelecomTV
  • News
  • Videos
  • Channels
  • Events
  • Network Partners
  • Industry Insights
  • Directory
  • Newsletters
  • Open RAN
  • Digital Platforms and Services
  • 5G
  • Access Evolution
  • Private Networks
  • Cloud Native
  • Edge
  • Open Networking
  • Sustainability
  • AI, Analytics and Automation
  • 6G Research and Innovation
  • Security
  • More Topics
  • Network Partners
  • Industry Insights
  • Directory
  • Newsletters
  • |
  • About
  • Contact
  • |
  • Connect with us
  • 5G
  • 6G Research and Innovation
  • Access Evolution
  • AI, Analytics and Automation
  • Cloud Native
  • Digital Platforms and Services
  • Edge
  • Open Networking
  • Open RAN
  • Private Networks
  • Security
  • Sustainability
  • Connect with TelecomTV
  • About
  • Privacy
  • Help
  • Contact
  • Sign In Register Subscribe
    • Subscribe
    • Sign In
    • Register
  • Search

Industry Announcements

Tracker

Calling all Android users… join our mobile research project

Via Ofcom

Sep 27, 2016

27 September 2016

  • Ofcom launches crowdsourced project for better mobile phone services
  • Results will boost information on service quality and coverage

Ofcom is calling on the UK's 20 million Android smartphone users to join its first crowdsourced research project for better mobile phone services.

Ofcom mobile research app

By downloading the Ofcom Mobile Research app, mobile users can join a nationwide panel of volunteers who will help gather valuable information about mobile coverage, reliability of voice calls, mobile broadband performance and users' experiences and habits.

The app automatically measures the performance of mobile and Wi-Fi networks; users don't need to manually run any tests. The highlights of its findings will be displayed on the app's home screen. From time-to-time, the user will be asked to briefly rate how well they feel their service is performing.

Ofcom's research aims to build an independent benchmark for both consumers and industry. It will help mobile customers make purchasing and switching decisions, and will be used to enhance Ofcom's mobile coverage maps and consumer research.

The data collected by the new app - such as app use, voice call reliability, signal strength, location and data speeds - will be anonymised and collated to build a nationally-representative dataset.

This will then feed into various Ofcom research projects, including a new study comparing telecoms operators' quality of service in spring 2017.

About the app

More and more people are using their smartphones for diverse, demanding applications. Activities such as streaming music or video calls can put strain on mobile networks, and Ofcom wants to better understand how current trends are likely to affect future demands.

When a user downloads and installs the Ofcom Mobile Research app, they will be asked some basic questions such as their age group, gender, occupation, postcode and home broadband availability.

The app will log when another apps are in use to help Ofcom understand usage trends across volunteers. But it does not record precisely what other apps are being used for - for instance it would log that the YouTube app was opened, but not what was watched.

Data protection and usage

Ofcom takes data protection very seriously. Therefore, all users' data will be completely anonymised. Ofcom is working with a technical partner on the project - P3 Communications.

P3 has experience of collecting anonymised data for public companies - such as the Germany railway network, Deutsche Bahn, for which it helped develop a mobile coverage app. Data will be anonymised and P3 and Ofcom will ensure the data collected is not attributable to any individuals. Participants can opt out of the research at any time by simply uninstalling the app.

Related Topics
  • Access Evolution,
  • Announcement,
  • Broadband,
  • Device Software & Apps,
  • Digital Platforms & Services,
  • Europe,
  • Legacy 2G/3G,
  • Media & Entertainment,
  • Mobile,
  • News,
  • Ofcom,
  • Tracker,
  • Wi-Fi

More Like This

Digital Platforms & Services

A new chapter in IT services: Lenovo PCCW Solutions starts first day of operation as a new company

Aug 15, 2022

5G

5G time critical services boost productivity and efficiency of industrial operations

Aug 15, 2022

Sustainability

euNetworks delivers sustainability progress in Europe

Aug 15, 2022

Access Evolution

Rogers, Shaw and Quebecor Sign Definitive Agreement for Sale of Freedom Mobile

Aug 12, 2022

Digital Platforms & Services

57% of companies plan to invest more in ICT in the next two years

Aug 12, 2022

This content extract was originally sourced from an external website (Ofcom) and is the copyright of the external website owner. TelecomTV is not responsible for the content of external websites. Legal Notices

Email Newsletters

Stay up to date with the latest industry developments: sign up to receive TelecomTV's top news and videos plus exclusive subscriber-only content direct to your inbox – including our daily news briefing and weekly wrap.

Subscribe

Top Picks

Highlights of our content from across TelecomTV today

0:46

The Cloud Native Telco Summit returns this September!

8:32

Azita Arvani on Being a Female Leader at Rakuten Symphony

16:19

AT&T Amy Zwarico on securing telco applications in the public cloud

1:44

Join us for the greatest industry debate of the year!

TelecomTV
Company
  • About Us
  • Media Kit
  • Contact Us
Our Brands
  • DSP Leaders World Forum
  • Great Telco Debate
  • TelecomTV Events
Get In Touch
[email protected]
+44 (0) 207 448 1070
Connect With Us
  • Privacy
  • Cookies
  • Terms of Use
  • Legal Notices
  • Help

TelecomTV is produced by the team at Decisive Media.

© Decisive Media Limited 2022. All rights reserved. All brands and products are the trademarks of their respective holder(s).