Inclusively | Embracing diversity and inclusion

A conversation with Tareq Amin, Chris Lewis and Monica Paolini

In this video series, Inclusively, produced by Senza Fili, Lewis Insight’s Chris Lewis and Senza Fili’s Monica Paolini are honoured to have Tareq Amin, CEO at Rakuten Mobile and Rakuten Symphony, as the show’s first guest. Here Tareq shares his experience in creating and supporting a diverse customer base and workforce at Rakuten and explains how diversity is an integral part of the culture and success of the company, as well as being, for Tareq, both a business and personal priority.

No slides are used in this video; it’s just an honest and open conversation about the challenges we face in making telecoms more inclusive and how to benefit from inclusivity.


  • Tareq Amin, CEO, Rakuten Mobile, Rakuten Symphony
  • Chris Lewis, Founding Director, Lewis Insight
  • Monica Paolini, Principal, Senza Fili
  • Moderator: Kendra Chamberlain, Analyst, Senza Fili

More from the Inclusively series


How to get involved

In this video discussion series produced by Senza Fili, Chris Lewis of Lewis Insight and Monica Paolini of Senza Fili talk with service providers, vendors, regulators and researchers about how inclusive design can benefit all parties involved in the ecosystem and how being inclusive is not just the right thing to do but also a way to generate new revenues from neglected customers for services they need.

Get involved and learn more about how you can shape the discussions