August 5, 2020, SYDNEY, AUSTRALIA: Juniper Networks (NYSE: JNPR), a leader in secure, AI-driven networks, today announced that Macquarie Telecom (part of the Macquarie Telecom Group ASX: MAQ), has selected Juniper Networks for the refresh of its nationwide network from the core to the edge, and to power its continued growth through its ‘customer-first’ attitude across telecom, data center and cloud services.
Since its inception, Macquarie Telecom has always sought to disrupt the status quo of the traditional telco industry. With a specific focus on the underserved corporations across Australia’s mid-to-large Enterprise and Government customers, Macquarie Telecom has seen tremendous growth due to the industry’s appreciation of its highly-differentiated and innovative customer experience.
Macquarie Telecom has seen strong recognition from its customers, with its Net Promoter Score (a measure of customer satisfaction) the highest in Australia1, far outpacing traditional industry competitors.
For Macquarie Telecom, inflexible telecom terms, long lead times and indifferent customer service are old business practices untenable in today’s fast-moving digital world. However, the ability to provide those differentiated levels of experience requires a high-performing networking infrastructure from which to launch services.
As such, Macquarie Telecom partnered with Juniper Networks to power its nationwide refresh and to introduce agile, automated and AI-driven innovation across its network.
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