Blueprints for Service Innovation

Ray Le Maistre
By Ray Le Maistre

May 25, 2022

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SESSION 5 - Blueprints for Service Innovation

What is the role of technology innovation as a driver for improved return on investment - how do technology choices impact service creation and delivery? For DSPs looking at higher margin network-based services, getting the right foundations in place is critical, which means arguing the case for increased spending on R&D, supporting an innovation pipeline that extends from research through to deployment. And if they are to be agile they must accelerate their new service roll-out processes, utilising advances in automation and AI. The session discusses the best blueprints for service innovation.


David Boswarthick

Director of New Technologies, ETSI

Dr Diego R. Lopez

Senior Technology Expert, Telefónica

Jose Antonio Aranda

Global Innovation Director, Cellnex Telecom, S.A.

Marisa Viveros

Vice President, Global Technology Industry, IBM

Neil McRae

Managing Director Architecture & Technology Strategy and BT Chief Architect, BT

Paul Miller

Chief Technology Officer, Wind River