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Digital Platforms & Services

Digital Platforms & Services

Netcracker to deliver BSS transformation for leading Middle Eastern operator du

Via Netcracker press room

Apr 12, 2021

WALTHAM, MA — Netcracker Technology announced today that du, a leading quad-play communications provider based in the United Arab Emirates (UAE), has selected Netcracker Digital BSS for its digital transformation program. Du is migrating from a legacy system to a unified platform to support next-generation services and enhance its customers’ experience. The aim of this transformation is to enable du to grow its business, monetize its 5G investment, improve time to market and expand automation and digital capabilities.

Netcracker’s Digital BSS solution, encompassing domains such as Customer Management, Revenue Management, Product Management and Channel Management, will give du a single platform with rich functionalities necessary to support advanced services while providing the best support to its B2C and B2B customers. Netcracker will also provide Transformation Professional Services, including migration and replacement of legacy BSS systems, as well as Managed Services.

“Our partnership with Netcracker will help us execute our strategy to become a leading digital telco of the future,” said Fahad Al Hassawi, Acting CEO at du. “We need to become more agile and fast paced in the 5G era so we can exceed our customers’ expectations. Netcracker’s state-of-the-art technology will enable us to achieve this.”

“We are extremely proud to have been selected by du for this important BSS and customer engagement transformation project,” said Andrew Feinberg, President and CEO at Netcracker. “By working closely together with such an innovative and ground-breaking company, we look forward to helping du generate new business, access new revenue streams and launch new and differentiated digital services for their customers.”

Related Topics
  • Digital Platforms & Services,
  • Middle East & Africa,
  • Netcracker,
  • OSS/BSS,
  • Telco & CSP,
  • Telecoms Vendors & OEMs,
  • Tracker

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This content extract was originally sourced from an external website (Netcracker press room) and is the copyright of the external website owner. TelecomTV is not responsible for the content of external websites. Legal Notices

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