Vodnjan, Croatia – Global cloud communications platform Infobip has secured a $520 million senior secured facility — led by funds and accounts managed by BlackRock, and Blue Owl — to refinance its existing facility, strengthen its capital base and power its next phase of growth.

As demand accelerates for AI-driven customer engagement, Infobip is intensifying its focus on innovation and global expansion. The refinancing follows the launch of Infobip’s Conversational Experience Orchestration Platform (CXOP), a next-generation solution powered by agentic AI. CXOP enables enterprises to orchestrate intelligent, personalized interactions across every channel — moving beyond static workflows to deliver dynamic, content-aware conversations.

With the refinancing and maturity extension through the new facility, alongside BlackRock and Blue Owl, Infobip aims to execute the strategy with continued growth and increased profitability. This strengthens our ability to scale our platform and invest in the next generation of customer engagement, while continuing to build on the vision of transforming how enterprises interact with their customers,” said Yariv Dafna, Chief Financial Officer at Infobip.

Citigroup Global Markets Limited served as exclusive financial advisor and Latham & Watkins LLP as legal advisor to Infobip.