BT Group’s My Campus personalised learning platform harnesses AI with Degreed

  • AI platform delivers personalised learning based on role, interests and preferences
  • Integration of Degreed and SAP SuccessFactors simplifies learning in-the-flow-of-work

London, UK – BT Group  has announced that it has worked with data-driven learning specialists Degreed to deliver its AI-enhanced My Campus platform to provide personalised learning experiences for its colleagues. The platform supports BT Group to re-skill and up-skill colleagues by offering them personalised learning as the Group works to boost productivity and transform the skills base in its business.

BT Group has been rolling out My Campus as its new learning platform for its colleagues over the past 12 months. My Campus draws its content from industry-leading digital skills platforms such as Pluralsight and LinkedIn Learning, as well as proprietary BT Group learning content, including videos, courses, articles and podcasts, to ensure its people have access to cutting edge professional learning. Supported by Degreed’s technology, My Campus delivers personalised learning content to BT Group colleagues based on their role, interests and preferences enabling them to learn anywhere and at any time.

A soft launch phase has seen My Campus made available to over 46,000 colleagues across BT Group’s Business, Digital, Networks and Corporate units – with 42% of them actively engaging with the platform.

The partnership with Degreed makes learning through the course of the working day more intuitive and seamless for BT Group colleagues. The learning platform is integrated with the Group’s consolidated human resources platform, MyHR, powered by SAP’s SuccessFactors. This provides a single system of record for colleagues, including tracking mandatory training and personal development plans. Sharing skills data between SuccessFactors and Degreed also enables BT Group to drive greater talent mobility, to improve workforce planning and to surface relevant learning for colleagues based on the skills they identify.

In addition, BT Group’s My Campus is now integrated with Microsoft Teams, saving colleagues time and effort in accessing their learning without having to switch between different screens and platforms.

Nick Hawkes, HR Technology Director, BT Group’s Digital Unit said: “We needed to build a platform that people loved to use, to overcome the friction that is in place for so many around learning at work. Delivering a modern, learning experience, which surfaces deeply personalised experience through engaging learning content and pathways, has been key to our early success with My Campus, and we're excited to build from here. More broadly, this is a great example of BT Group’s ambition to use the power of AI in a safe and ethical manner to unlock immense value for our customers and colleagues, in line with our purpose to ‘connect for good’.”

David Blake, CEO of Degreed said, “BT Group had tremendous vision here – deploying personalised, user-friendly learning at scale, drawing on a wider bank of content, tightly integrated into MyHR – it’s a world class implementation we’re all very proud of. We know it will support the Group well as they continue to shape the platform to meet the needs of a changing workforce.”

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