March 28, 2020: The UK’s telecoms providers have joined together today to highlight the essential work tens of thousands of dedicated staff are carrying out to ensure the country stays connected during the coronavirus crisis.
In a joint advert that has appeared in national and regional newspapers, the majority of the UK’s main broadband and mobile providers, with the support of Ofcom, have expressed their commitment to keeping the UK connected – from public services to homes and businesses across the country.
The providers have also asked consumers for their understanding, as it takes a little longer for customer queries to be answered, and have listed a number of tips and guidance to help people get the most out of their services.
Earlier this week, Ofcom launched its “Stay Connected” campaign which included further advice on how consumers could best manage their broadband and mobile connections.
The advert is supported by BT, EE, GiffGaff, O2, Ofcom, Openreach, Plusnet, TalkTalk, Tesco Mobile, Three, Virgin Media and Vodafone.
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