TelecomTV TelecomTV
  • News
  • Videos
  • Channels
  • Events
  • Network Partners
  • Industry Insights
  • Directory
  • Newsletters
  • Digital Platforms and Services
  • Open RAN
  • Cloud Native Telco
  • Telcos and Public Cloud
  • The Green Network
  • Private Networks
  • Open Telco Infra
  • 5G Evolution
  • Access Evolution
  • Edgenomics
  • Network Automation
  • 6G Research and Innovation
  • Security
  • More Topics
  • Network Partners
  • Industry Insights
  • Directory
  • Newsletters
  • |
  • About
  • Contact
  • |
  • Connect with us
  • Digital Platforms and Services
  • Open RAN
  • Cloud Native Telco
  • Telcos and Public Cloud
  • The Green Network
  • Private Networks
  • Open Telco Infra
  • 5G Evolution
  • Access Evolution
  • Edgenomics
  • Network Automation
  • 6G Research & Innovation
  • Security
  • Connect with TelecomTV
  • About
  • Privacy
  • Help
  • Contact
  • Sign In Register Subscribe
    • Subscribe
    • Sign In
    • Register
  • Search

Coronavirus

Coronavirus

O2 backs campaign to support front-line customer service workers

Via O2

Aug 11, 2020

O2 is supporting the Institute of Customer Service’s new campaign Back our Essential Workers: Service with Respect which launched in July. It aims to address hostility faced by front-line staff in customer facing roles that has taken place since the start of the pandemic.

Mark Gait, Director of Customer Service, O2, said: “This is an important campaign that O2 is proud to stand behind, to help stamp out abusive and unacceptable behaviour towards colleagues working in customer facing roles.

“From customer services advisors dealing with queries on the phone and on social media platforms, to our retail employees working hard to maintain the high standard of service in a socially distanced stores environment, we want people to show their support, respect and professionalism for those working in these unprecedented times.”

Related Topics
  • Coronavirus,
  • Enterprise,
  • Europe,
  • Finance & Banking,
  • Government,
  • Healthcare,
  • O2,
  • Policy & Regulation,
  • Retail,
  • Tracker

More Like This

Access Evolution

Inmarsat claims IoT is poised to trump cloud

Oct 14, 2021

Digital Platforms and Services

Lockdowns ended up being involuntary experiments in Hybrid Working, study finds

Sep 29, 2021

Digital Platforms and Services

Working on that new hybrid work model

Sep 22, 2021

Device Software & Apps

Collaboration applications saw doubled revenues and Joined the mainstream in 2020, says IDC

Aug 30, 2021

Access Evolution

The Future of Work and how to prepare for it

Jun 30, 2021

This content extract was originally sourced from an external website (O2) and is the copyright of the external website owner. TelecomTV is not responsible for the content of external websites. Legal Notices

Email Newsletters

Stay up to date with the latest industry developments: sign up to receive TelecomTV's top news and videos plus exclusive subscriber-only content direct to your inbox – including our daily news briefing and weekly wrap.

Subscribe

Top Picks

Highlights of our content from across TelecomTV today

10:43

MWC23 interview: Mari-Noëlle Jégo-Laveissière, deputy CEO of Orange

12:45

MWC23 interview: Abdu Mudesir, Group CTO, Deutsche Telekom

9:26

MWC23 interview: Greg McCall, Chief Networks Officer, BT

TelecomTV
Company
  • About Us
  • Media Kit
  • Contact Us
Our Brands
  • DSP Leaders World Forum
  • Great Telco Debate
  • TelecomTV Events
Get In Touch
[email protected]
+44 (0) 207 448 1070
Connect With Us

  • Privacy
  • Cookies
  • Terms of Use
  • Legal Notices
  • Help

TelecomTV is produced by the team at Decisive Media.

© Decisive Media Limited 2023. All rights reserved. All brands and products are the trademarks of their respective holder(s).