Rakuten Symphony on balancing AI agent autonomy with network control
By Ray Le Maistre
Jun 16, 2026
Tapas Ranjan, Vice President, Applied AI, Rakuten Symphony
Tapas Ranjan, VP of applied AI at Rakuten Symphony, explains how AI agents represent a net positive for telecom when implemented with policy-based execution frameworks. He discusses the shift from manual API management to agent-driven automation and shares how Rakuten Symphony has built an agent-aware ecosystem using domain-specific agents and service catalogues.
Recorded June 2026
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