Hyperoptic continues to demonstrate strong growth and network expansion in 2024

Hyperoptic, the UK’s leading full fibre broadband provider, today announced its audited results for the year ended 31 December 2024, marking another year of significant progress as the company continues to scale its network, enhance customer experience, and deliver long-term value.

Key highlights for 2024 include:

• Revenue increased by 22% to £114 million

• Customer base grew by 20% to 374,000 subscribers (already surpassed 400,000 in June 2025)

• Network reach expanded to 1.9 million homes passed

• Gross profit rose 20% to £87 million

• EBITDA* increased significantly to £24 million (already at an annualised run rate of circa £50 million)

• Secured additional funding commitments to support ongoing investment in geographic expansion and growth

• Achieved a Trustpilot rating of “Excellent”, with over 28,000 five-star reviews in 2024

• Named Which? Great Value Provider in March 2024

Dana Tobak CBE, CEO and co-founder, said: “We’re proud of the momentum we built in 2024. These results demonstrate our unwavering commitment to delivering brilliant broadband, exceptional customer experience, and long-term infrastructure for the UK. Our trajectory remains strong and consistent, and we are on track to reach our goal of passing over two million homes and businesses with full fibre connectivity.”

Hyperoptic invested £173 million in its full fibre infrastructure during the year, enabling further geographic expansion and supporting future growth. The company also reinforced its industry-leading position in customer satisfaction, surpassing 28,000 five-star Trustpilot reviews and being named Which? Great Value Provider in March 2024.

Social and environmental responsibility

Hyperoptic continued to deliver on its commitments to communities and sustainability, including:

• Over 37% of the senior leadership team consisting of women

• Providing affordable social tariffs and free broadband to community hubs

• Reducing CO₂ emissions intensity per subscriber by 23%

• Expanding partnerships with councils, social housing providers, and digital inclusion charities

Looking ahead

Hyperoptic will continue to expand coverage through its wholesale agreement with Openreach. The company will also:

• Scale customer acquisition and grow market share in an increasingly fibre-first UK

• Deepen relationships with developers, landlords, and local authorities

• Innovate in customer experience while maintaining award-winning service quality

Dana Tobak added: “2024 was a year of delivery and acceleration, fully in line with our business plan. We continue to see sustained, profitable growth, particularly within the new-build sector where we have agreements in place to bring Hyperoptic to over 223,000 new-build premises. Maintaining post-live penetration above 50% after one year highlights our strong position as one of the UK’s leading full fibre providers for new builds.
This is a long-term mission, and we are building a business that will serve the UK for decades.”

In addition to today’s results, Hyperoptic announces the appointment of Sam Horrocks as Chief Financial Officer. With more than 25 years’ experience in senior finance roles at Virgin Media, Vodafone, Inmarsat and most recently as deputy CFO at Travelport, Sam strengthens Hyperoptic’s leadership team as the company scales its operations and continues to expand across the UK.

*EBITDA is stated before the deduction of pre-wayleave signing costs and exceptional items.