GENBAND’s new GENView analytics solution offers service providers the ability to enhance network efficiency & improve customer experience
Nov 9, 2016
PLANO, TX - November 9, 2016 – GENBAND, a leading provider of real time communications solutions, today introduced its GENView Analytics platform, which gives service providers the ability to significantly reduce costs, enhance network efficiency and improve the customer experience. The horizontally scalable platform offers improved network visibility with some of the most advanced real-time monitoring capabilities on the market, allowing service providers to optimize network performance with predictive root cause analysis and network capacity planning. The GENView Analytics platform collects, analyzes and displays all available network element faults, performance metrics, packet and Call Data Records (CDR) information produced by GENBAND network and software elements. The fully virtualized platform also support various GENBAND Virtual Network Functions (VNFs) for different Network Functions Virtualization (NFV) deployment options.
“We designed GENView Analytics with the network of the future and our customers’ needs in mind –whether monitoring for SLA compliance, troubleshooting in real time to improve network traffic or reducing customer support calls, our platform is designed to help our service provider customers improve their bottom line and enhance the customer experience,” said John McCready, Executive Vice President of Products and Corporate Development at GENBAND. “For years GENBAND has provided sophisticated solutions to manage network elements. With our GENView Analytics software solution, service providers can now increase their network efficiency across GENBAND network elements utilizing a fully virtualized, high performance, and horizontally scalable big data framework.” McCready added, “Several tier-one service providers have already selected GENView Analytics because of its powerful monitoring, analysis and performance capabilities.”
“With dynamic changes to network traffic service providers are increasingly seeking intelligent analytics solutions that can do more than simply collect data – they want solutions that deliver detailed insights into their communications networks,” said Stéphane Téral, Senior Research Director for Mobile Infrastructure and Carrier Economics Research, IHS Markit Technology. “They are looking for solutions that offer end-to-end analysis and the ability to accurately measure key performance metrics across the network elements, while allowing them to meet SLAs and guarantee quality of service.”
The GENView Analytics platform is a finalist in the Verizon & Intel® Network Builders Innovation Challenge 2016. The challenge is designed to stimulate innovation in SDN and NFV solutions that enhance the customer experience on Verizon’s network, built on solutions that contain Intel ingredient technologies. GENBAND is a finalist in the Analytics in a Virtualized Network Infrastructure category. Winners will be announced at the Intel Network Builders event in conjunction with Carrier Network Virtualization in Palo Alto, CA on December 5.
GENBAND will host a Webinar, Gain critical insight of your network with GENView Analytics, Wednesday, November 16, at 11:00 am Eastern/10 am Central.
GENView Analytics Capabilities
- Data Collection Scalable on demand analytics platform leveraging Big Data
- Analyze & Troubleshoot Provides real-time service visibility via reporting and analytics (Retrospective: Root cause analysis using stored data)
- Dashboards User Defined privileges that includes cross-platform support for HTML 5 and customizable user dashboards
- Architecture Carrier- grade solution designed to protect the network against failures and featuring distributed architecture that will continue operating even when a node in the cluster is offline
- Assurance Provides service providers with the ability to meet the Service Level Agreements (SLAs) and offer Quality Assurance to their customers, while reducing customer churn and revenue loss due to network and operational performance
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