CoolDoctors leverages Kandy’s cloud communications platform for telemedicine applications for eye care professionals

Via Genband Media Center

Sep 22, 2016

GENBAND, a leading provider of real time communications solutions, today announced a technology development collaboration between Kandy, its disruptive cloud communications platform that allows anyone to easily add voice, video, messaging, presence, and collaboration capabilities directly into their mobile and web applications, and CoolDoctors, the world’s leading telemedicine platform provider for eye care professionals and ophthalmology practices.

The CoolDoctors cloud-based telemedicine platform and mobile application, with voice, messaging and video features powered by Kandy, is being featured at the Telecom Council Carrier Connections conference September 28 - 29 at the Computer History Museum in Mountain View, California.

“Our development team has worked closely with the Kandy team to create a breakthrough solution enabling eye care professionals to provide more convenient, affordable and effective care to their patients,” said Rajesh Ramchandani, CEO, CoolDoctors. “Over a fully HIPAA compliant platform, doctors can interact with their patients, seeing them online for triage care for non-urgent eye conditions, Dry Eye and post-operative follow-ups.”

“As a producer on the television show, ‘Survivor’ I spend a lot of time abroad. In the past, if I had a health issue, there was no way of getting help from my doctors back home,” said Joe Anglim, Producer of CBS show Survivor Fiji. “CoolDoctors changes all that.”

The CoolDoctors application, which is available for Apple and Android device downloads, also includes several important eye tests, which allow users to perform self-evaluations at home and share them with their doctors for offline evaluation. This automation of follow-up care is proving to increase patient satisfaction, improve clinical outcomes and bring additional revenue to ophthalmology practices. Their cloud-based platform provides access to the patient’s doctor’s portal from anywhere using the mobile app, or any laptop or desktop computer with a Google Chrome browser.

“We are extremely proud to have contributed to this ground-breaking platform,” said Paul Pluschkell, founder and CEO, Kandy. “This is one of the most powerful solutions we’ve seen developed using WebRTC and related technologies, with the potential to improve care for millions of people and improve the business for eye care professionals around the world as their business continues to scale. Kandy is all about supporting creativity and commerce, and visionary entrepreneurs like the founders of CoolDoctors.”

The mobile app makes it easy for patients to select their condition from a list of options that can be treated via telemedicine. After selecting the condition, the patient simply answers a few questions and uploads picture of the affected eye(s). They then connect with their doctor for a video evaluation. The doctor can prescribe the appropriate treatment plan and prescriptions if needed.

After more than a year of development and real world beta testing, the CoolDoctors platform is now generally available for licensing by eye care professionals.

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