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The need for speed (and quality and consistency) in consumer Wi-Fi

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Rob Payne, Sales Director, BT Consumer, BT Wi-Fi

Rob Payne on the importance of speed, quality and consistency of service in the consumer Wi-Fi space. He says this is vital to foster customer loyalty. He adds that small cells will be absolutely central to the success of 5G and spectrum becomes an ever-scarcer resource.

Filmed at: Small Cells Forum, 9 - 11 June 2015 ExCel Exhibition Centre London

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