IoT and Business Transformation: How Insurance companies are transforming with connectivity and IoT
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Insurance providers are already innovating with digital technologies, but more work remains to be done if they are to meet customers’ rising expectations. A recent survey found that customers want a frictionless experience involving multiple integrated channels.
Insurers need to adopt a modular approach to product design, one that allows solutions to be adapted for different customer segments, and which supports a connected ecosystem of providers across scalable platforms. For the customer, this should mean no extra effort, no repetition, and no barriers to their desired outcome.
Featuring:
Ben Salama, Managing Director, Global Lead Connected Operations Accenture
Patrick Razavet, Head of IoT Indirect Channels, Vodafone
Oliver Werneyer, Customer Technology Manager, Swiss Re
Sarb Sembhi, Cyber-security expert, ISACA
Clare Selway, Head of Innovation, AXA PPP
Steven Mendel, CEOand Co-Founder, Bought by Many
Craig Beattie, Insurance Analyst, Celent
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