Using IoT to extract risk from IoT in the insurance sector
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Matteo Carbone, Principal, Bain & Co
For the last six months, Matteo Carbone has been running an 'observatory' focused on innovation in connected insurance and IoT. Evidence drawn straight from the industry itself shows that new technologies have the capability to bring insurance companies into much greater proximity with their customers and connect directly to with them to create innovative new services. This can have a major impact on revenues, profitability, customer engagement and satisfaction. Furthermore, proper analysis of data can reveal hidden insights into customer behaviour and help the industry to maintain strategic control of its the roadmap to the future.
Filmed at: Internet of Insurance, London, 2016